Frequently Asked Questions

 We proudly provide our professional home cleaning services to customers in Melbourne CBD and Inner City. If you're uncertain whether we service your location, please feel free to reach out to us for clarification.

Our regular cleaning service includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms, and cleaning the kitchen. We can also customize the service to fit your specific needs.

Yes, we come equipped with our own cleaning supplies and equipment. However, if you already have the necessary cleaning products at home, you can opt for our "Already have cleaning products at home?" option and save $10. If you prefer, you can choose the option that includes our supplies. Additionally, if you have any specific requests or preferences, please let us know, and we will do our best to accommodate them.

No need to worry about payment at checkout! After selecting your preferred time slot for your booking, we will reach out to you to customise your cleaning service. Payment details will be handled later in the process.

We accept a variety of payment methods including debit cards, credit cards, cash payments, and bank transfers. For all services, we provide a tax invoice for your records.

Yes, all cleaners undergo thorough background checks and complete a comprehensive onboarding process. Fully trained and insured.

Yes, Cleaning Now offers both one-time and recurring cleaning services to fit your needs.

Once your online booking is confirmed, we will reach out to you to finalize the details and tailor the service to your specific needs. During this conversation, you can let us know if you wish to proceed, and there will be no charges if you decide not to continue.